Returns
A request for an exchange or return, must be submitted within 14 days of receiving your order.
The item/s must be in original condition, with the original packaging and all tags still attached.This includes both the garment swing tag and the ‘do not remove’ return tag. Any garments that appear to have been worn, washed, or altered in any way will be refused. Please take care when trying on garments, as we cannot accept garments that have incurred any makeup stains or that smell of perfume. The item/s must be returned to our warehouse before the refund or exchange can be issued.
WHAT IS YOUR RETURN POLICY?
For online orders, we accept items back in new, original, unworn condition, with all original tags attached, for a full refund or credit note. You have 14 days from receipt to lodge and return items. Refunds are issued to your original payment method. All sale items are final sale.
HOW DO I RETURN AN ITEM?
Email dreams@idreamforyou.co with your order number and return reason to start the process. Once approved, send your items back to us promptly. The customer covers all return shipping costs, and late returns will not be accepted.
WHERE DO I SEND MY RETURN TO?
Once your return is approved, we will provide a return address and an RA# (return authorisation number). Returns without pre-approval will not be processed.
WHAT IF MY ORDER ARRIVES DAMAGED OR FAULTY?
Please contact dreams@idreamforyou.co immediately for any damaged or faulty items and we will arrange a replacement or repair promptly.